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Our Products

Optimize your business with the latest innovations in cloud communication

Carrier

Modernizing telecom providers with unparalleled performance, quality and service

Built with Telecom-first philosophy, Darbi provides the advantage of being able to interconnect with legacy Telecom infrastructure.

Features
  • Leverage your IP infrastructure, reduce your costs

  • Darbi leverages IP infrastructure to send network traffic in conjunction with traditional telecom infrastructure to reduce operational costs.

  • Revolutionize your business model. OTT communications will reduce carrier expenses as customers can enjoy high quality communications directly via the internet.

  • Provide secure, high quality communication

  • Our solution is carrier grade in terms of call quality and reliability, with military grade encryption for secure communications at any scale.

  • Generate new revenue streams with 3rd party app integration

  • Generate new revenue streams with 3rd party app integration

  • Darbi provides APIs for third party integration, allowing telecom providers to custom build value-adding features for their customers (ex: AI Powered Analytics Suite)

  • Use Darbi to identify and build adjacent verticals— that is, providing branded content, financial services, lifestyle services, and e-commerce services through our communication solution as an ancillary business.

Global Enterprise

Effortless firm wide connectivity, across the globe. A solution that grows with your business at any scale

Multi-location office management

Darbi makes it easy to remotely manage all your business communications needs for your worldwide locations. You can eliminate the costs and difficulties associated with on-premises PBX hardware. All internal calls are free within your organization, drastically reducing international calling charges.

Communications that scale easily as your business grows

You need to remain connected no matter how fast your business is growing. At any scale, you can still rely on carrier-grade quality and security. Activate international numbers instantly, and add more whenever you need them. The efficiency and convenience of our comprehensive solution minimizes overheads and reduces overall costs. As your business expands across borders and continents, your global phone solution easily adapts to your needs.

Create a global collaborative workforce

Teamwork begins with being able to establish and maintain high quality, secure communication. Darbi enables team collaboration regardless of time zone, physical location, or device being used. Keep your global workforce productive and connected with audio and video conferencing, screen sharing, team messaging and calendar integration so everyone remains in sync.

office

Darbi Office – the world’s first cloud phone system with carrier grade quality

Get connected in just a few clicks.

Stay connected, mobile, and responsive in a rapidly changing business world

Darbi delivers the advance functionality your business needs, regardless of your size, locations, devices or budget. Flexible and easy to manage, Darbi adapts to the unique needs of your business, integrates with other cloud applications, and eliminates the need for phone system hardware. Add locations departments and users in minutes. Desk and conference phones arrive plug and ring ready, so all you need is an internet connection.

Complete setup, management, and access to your entire phone system from your mobile device

Make changes with just a few clicks, from wherever you are. Users can easily change their call handling rules, access all messages, and dial coworkers from their smartphones. Our presence capability allows coworkers to see when you’re on a call, even when using your smartphone. One-click conferencing allows the host to join a call with one click and invite participants via text messaging.

One business number delivers voice, fax, text communication, and much more…

Make changes with just a few clicks, from wherever you are. Users can easily change their call handling rules, access all messages, and dial coworkers from their desktops, smartphones or tablets. Our presence capability allows coworkers to see when you’re on a call, even when using your smartphone. One-click conferencing allows the host to join a call with one click and invite participants via text messaging.

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PROFESSIONAL

Call management made simple for the mobile business professional

Work from anywhere – the world is your office. Take your business with you, wherever you go

Take your business with you, wherever you go
  • Never miss calls while you travel – Darbi lets you forward calls with ease and flexibility

  • Route calls to yourself or your employees from anywhere, at any time.

  • Forward calls automatically to multiple phone numbers, such as an office, home, hotel, and mobile phone.

  • Configure your service to ring your selected numbers in simultaneous or sequential order.

  • Define the number of times a phone rings before calls forward to another device.

  • Optimize your business communications with carrier-grade voice, text, fax, online meetings, mobile apps, and BYOD capability.

Get connected in minutes
  • Set up and manage your phone with just a few clicks, from wherever you are. Users can easily change their call handling rules, access all messages, and dial coworkers from their desktops, smartphones or tablets.

Use your existing mobile device
  • Darbi has BYOD capability, allowing you to set up your existing smartphone or tablet as your business phone, or simply enhance your mobile device with VoIP and fax.

Call Center

Efficient communications for a better customer experience

Built with Telecom-first philosophy, Darbi provides the advantage of being able to interconnect with legacy Telecom infrastructure.

Keep your customers happy and loyal with an enhanced call center experience

Darbi Call Center is cloud based, helping customers connect with the right agent and eliminating the frustrations of customer support.

Darbi Call Center is an omnichannel solution that lets customers choose their preferred method of communicating with your company, including voice, chat, social media, SMS, email, and more. Intelligent IVR and self-service options—tightly integrated with smart routing functionality—help customers connect more quickly to the agent who can best handle their needs.

Features
  • Consolidate customer interactions for agents across all communications channels.

  • Simplify onboarding and reduce training costs.

  • Give agents access to customer data synchronized with each routed interaction.

  • Allow agents to manage their own performance in real time.

  • Increase customer satisfaction via more efficient contact handling.

  • Ensure agents only use the channels for which they are qualified